All of our registered user pieces of information ( Name, Email, Phone Number & Address, etc.) are secure to us. We are committed to taking the best care of there information and we are promised to our customers that we are never going to share their information with anyone.
Free product is available for download anytime from WordPress.org. For premium products, the user will get an account on our site if they complete the checkout process. Once checkout process complete, Purchased products can be download from My Account page. Users must log in to see my account page. Updated version of products, PDF invoice, license key are also available in my account page. If you want to add your Tax ID please contact us.
Payment Processing :
Also we may have 2CheckOut payment gateway. Both of the payment gateways are safe and secure.
If anyone has any problem with our products are requested to contact us. We will try to answer the questions as first as possible. Be specific and tell as many details as you can. Add screenshots and site URL to your site. All of the support tickets area private can only be seen by our support engineers. So you can share your site login access if you want.
We issue a refund only in cases when there is such a technical problem with a plugin that our technical team is unable to resolve it within reasonable terms, or if there was a misrepresentation in the product’s description. There is no obligation to provide a refund you have changed your mind about an item or you bought an item by mistake.